RETURN & EXCHANGE POLICY

* Would you like to return or exchange an item for any reason? No problem, just send us a message on our Instagram account: www.instagram.com/cottonovi

*Have you changed your mind? You have 14 days from the delivery date to ask us for an exchange or a refund and you will have to pay for the shipping fees only!

The product must be in the same condition and undamaged in any way with the ticket attached as received.

If the product is damaged in anyway, or you have initiated the return after 14 days have passed since the date of purchase, you will not be eligible for a refund.

* Is there something wrong with your order? No problem, ask us for an exchange or a full refund and we will issue it free of Charge.

* Custom made / personalized products can’t be exchanged or refunded